After-Sale Support
At TrendyVai, your satisfaction doesn’t end at checkout. We’re committed to providing you with reliable and responsive after-sale support to ensure a smooth and enjoyable shopping experience.
🔧 Our After-Sale Support Includes:
✅ Order Assistance
Help with tracking your order
Resolving delays or delivery issues
Support with missing, damaged, or incorrect items
✅ Product Inquiries
Guidance on product use and care
Size or fitting advice
Clarification of product features or materials
✅ Return & Refund Support
Assistance with eligible return requests
Step-by-step guidance on how to process a return
Refund status and timeline updates
✅ Warranty & Quality Concerns
For defective or damaged items received, we offer replacements or full refunds (as per our Return & Refund Policy)
Please report any issue within 7 days of delivery with photo proof
📞 How to Reach Us
If you need any help after your purchase, feel free to contact our customer support team:
📧 Email: support@trendyvai.store
📅 Support Hours: Monday to Saturday, 10 AM – 6 PM (GMT+6)
We aim to respond to all queries within 24–48 business hours.
❤️ Our Promise
At TrendyVai, we value your trust. Whether it’s a question, a concern, or feedback — we’re here to help and make things right.